CAREERS

Job Title: Historian
Department: Historic Programming
Reports to: Assistant Director of Historic Programming
Classification: Part-time or Full-time; Hourly; Non-exempt
Type: In-person

To apply, email your cover letter and resume to [email protected].

About the Position
The Historian plays a crucial role in bringing the rich history of the Belle Meade Historic Site to life for visitors. Responsibilities include delivering engaging tours and educational programs that showcase our heritage. Historians collaborate with fellow team members and departmental staff to ensure consistency and excellence in our historical presentations.

Duties/Responsibilities

• Conduct tours of the Mansion and site for guests of all ages in a personable and knowledgeable manner, while providing accurate information relevant to the major themes of the site’s history.
• Welcome the public and provide general directions to guests that pertain to exhibits and points of interest on-site.
• Actively engage guests of the site between tours to enhance their overall experience.
• Display a customer-oriented attitude while interacting with large groups of people daily.
• Assist in providing security for the site, buildings, and collections. Help ensure the safety of guests; respond calmly and professionally to emergencies following all institutional guidelines.
• Participate in training programs and staff meetings to expand knowledge of the site and to strengthen interpretive skills.
  Update and modify tours as new or relevant information becomes available and for changing exhibits.
• Assist with special events and programs, often held on the weekends and during evenings.
• Lead guided educational tours and programs for school-age groups.
• Complete administrative assignments and projects when tours are not in session,
  including research-focused objectives.
• Perform other duties as assigned.

Required Skills/Abilities

• Excellent oral communication skills.
• Disciplined and reliable
• Able to assimilate information and impart it in an engaging, coherent, and factual manner
• Must demonstrate initiative, leadership qualities, and flexibility.

Education/Experience

• Public speaking and/or teaching experience with an interest in history is ideal.
• Experience working with the general public is a plus.
• Knowledge or previous experience in a museum and/or hospitality setting is preferred.
• High school diploma or GED required. A bachelor’s degree in Public History or related field is preferred but not required.

Work Environment/Physical Demands

• Must be available as scheduled, including weekends and holidays.
• Belle Meade Historic Site & Winery is open daily from 9:00 am to 5:00 pm; the work
  schedule for this position reflects these hours
• Involves a mix of indoor work for planned events and outdoor activities for walking
  tours with exposure to various weather conditions
• Position requires prolonged standing and walking with the ability to bend, stoop, squat, turn, and pivot. Stamina is required to navigate uneven terrain and lead tours
  safely.
• Must be able to provide necessary provisions for individuals with diverse mobility
  needs.

The above describes the general requirements for successfully performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Duties may change with or without advanced notice.

Department: Tickets & Guest Services
Reports to: Hospitality Manager, Director of Sales & Guest Experience
Classification: Part-Time; Hourly
Type: In-person
Schedule: 8:30/9:00 AM until 5:00 PM

About the Position

The Reservation Specialist at Belle Meade Historic Site & Winery is responsible for greeting guests and checking in guests with reservations. This role involves selling tickets on-site and guiding guests to various attractions. Reservation Specialists have a passion for providing excellent customer service and a commitment to hospitality.

Duties/Responsibilities

• Welcome and greet visitors to the site, collect tickets, and provide guidance on exhibits and points of interest.
• Display a customer-focused demeanor and effectively engage with large daily crowds.
• Provide outstanding customer service and promptly address any inquiries from visitors.
• Develop expertise in all public ticketed experiences and actively promote ticket sales to walk-in visitors.
• Assist in coordinating special events and programs, particularly those held on weekends.
• Fulfill any additional assigned duties as required to support operational needs.

Required Skills/Abilities

• Excellent oral communication and people skills.
• Ability to multitask efficiently and within designated timeframes
• Strong customer service skills

Education and Experience

• Familiarity with a point-of-sale system is desirable
• Strong customer service skills are a must
• High school diploma or equivalent is preferred

Work Environment and Physical Demands

• Sitting, standing, and walking for prolonged periods of time
• Ability to bend, squat, kneel, twist, grab, and lift
• Provide necessary provisions for individuals with diverse mobility needs
• Belle Meade Historic Site & Winery is open daily 9:00 am to 5:00 pm; the work schedule for this position reflects these hours, including weekends and some holidays

Interested Applicants please send a resume and cover letter to [email protected]

Department: Museum Gift Shop
Reports To: Chief Operating Officer
Classification: Part-Time | Hourly | Non-Exempt
Work Type: In-Person

Position Overview

The Museum Gift Shop Store Assistant at Belle Meade Historic Site provides excellent customer service while helping guests find souvenirs and gifts to commemorate their visit. This role supports daily retail operations by assisting guests, maintaining an organized and welcoming store environment, and accurately processing transactions.

Store Assistants contribute to creating a positive and memorable experience for every guest while ensuring the gift shop remains clean, well-stocked, and visually appealing.

Key Responsibilities

Guest Service

• Greet and welcome visitors while offering assistance throughout their shopping experience
• Provide friendly, knowledgeable service to help guests select merchandise
• Respond to store phone calls when it does not interrupt assisting guests

Retail Operations

• Operate the Point of Sale (POS) system and process transactions accurately
• Perform cash counts to reconcile register funds at the beginning and end of shifts
• Post cash entries and deposit funds into the secured safe at closing
• Confirm change levels are prepared for the following business day

Store Organization & Merchandising

• Restock merchandise from overflow inventory as needed
• Assist with pricing, labeling, and displaying new merchandise
• Maintain familiarity with store inventory to assist guests effectively

Opening & Closing Procedures

• Prepare the store for daily opening, including confirming doors are unlocked and ready for guests
• Complete register reconciliation at the end of the day
• Close and secure the store by locking doors and turning off lights and equipment

Store Maintenance

• Maintain cleanliness and organization throughout the store
• Complete assigned cleaning duties according to the daily task list

Team Roles

Gift shop team members rotate through multiple service stations, including:

• Greeter
• Floater
• Register/Counter

Required Skills & Abilities

• Strong customer service and communication skills
• Ability to interact with guests and coworkers in a friendly and professional manner
• Ability to count money and make change accurately
• Ability to multitask in a retail environment

Education & Experience

• Previous retail or customer service experience required
• Interest in learning about Belle Meade’s history and site attractions

Work Environment & Physical Requirements

• Ability to stand and/or walk for extended periods of time
• Ability to lift or move merchandise, restock inventory, and use ladders as needed
• Ability to climb stairs and move boxes or displays
• Must be available to work weekends, and some holidays

Additional Information

The above description is intended to outline the general duties and expectations of this position. It is not intended to be a comprehensive list of all responsibilities. Duties may change as operational needs evolve.

Interested Applicants please send a resume and cover letter to [email protected]