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Belle Meade offers a wide variety of professional opportunities. Interpretation, education, and Tickets/Guest Services are just a few of the avenues to pursue at Belle Meade
Our mission is to create innovative and inclusive guest experiences, engaging educational opportunities, and a fulfilling team environment, while preserving the historic relevance of our site for future generations.
Benefits of Working at Belle Meade
Relaxed yet professional work environment
Collaborative atmosphere through face-to-face communication
Customer-oriented focus
Warm, welcoming, and friendly work culture
Passionate about preserving and sharing our heritage
A blending of indoor and outdoor spaces to provide dynamic environments for work
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80% employer-paid medical and dental insurance
100% employer-paid life and long term disability insurance
401(k) retirement savings with up to 6% Employer Match
Vacation and sick pay
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Job Title: Ticketing Associate
Department: Hospitality
Reports to: Hospitality Manager
Classification: Full‐Time or Part‐Time; Hourly; Non‐Exempt
Type: In‐personAbout the Position
The Ticketing Associate at Belle Meade Historic Site & Winery is responsible for greeting guests and
checking in guests with reservations. This role involves selling tickets on‐site and guiding guests to various
attractions. Ticketing Associates have a passion for providing excellent customer service and a
commitment to hospitality.Duties/Responsibilities
- Welcome and greet visitors to the site, collect tickets, and provide guidance on exhibits and
points of interest. - Display a customer‐focused demeanor and effectively engage with large daily crowds.
- Provide outstanding customer service and promptly address any inquiries from visitors.
- Develop expertise in all public ticketed experiences and actively promote ticket sales to walk‐in
visitors. - Assist in coordinating special events and programs, particularly those held on weekends.
Fulfill any additional assigned duties as required to support operational needs.
Required Skills/Abilities
- Excellent oral communication and people skills.
- Ability to multitask efficiently and within designated timeframes
- Strong customer service skills
Education and Experience
- Familiarity with a point‐of‐sale system is desirable
- Strong customer service skills are a must
- High school diploma or equivalent is preferred
Work Environment and Physical Demands
- Sitting, standing, and walking for prolonged periods of time
- Ability to bend, squat, kneel, twist, grab, and lift
- Provide necessary provisions for individuals with diverse mobility needs
- Belle Meade Historic Site & Winery is open daily 9:00 am to 5:00 pm daily
- Friday through Monday availability is required
Compensation
- $17 per hour
Application Process:
- To apply please send resume and cover letter to christina.arbona@visitbellemeade.com
- Qualified Candidates will be contacted
- Welcome and greet visitors to the site, collect tickets, and provide guidance on exhibits and