-
All group reservations are managed by way of a contract issued from our Group Sales Department. A contract will mainly have contact information, but most importantly, it will contain your day and time of arrival. Once you sign it and return it to us, that’s our cue to make your reservation official and enter it into the system. This also keeps us from overbooking any particular time slot. We will send you a confirmation letter after we receive your signed contract.
-
This is not an easy question to answer. Some bookings come in over a year in advance and other times, just a few weeks before the tour date. The best thing for you to do is call the Group Sales Department to check availability.
-
The minimum guest count for a Lunch Tour is 20. All other group tour options have a 15-count minimum. If your final count meets the minimum guest count, we will comp your group leader and bus driver.
-
If your group arrives on one motorcoach, we recommend the following time on-site:
Regular Group Tour – 2 hours
Lunch Tour – 3 hours
Culinary Tour – 2 ½ hours (With Lunch: Add one (1) hour)
Bourbon Tour – 2 ½ hours (With Lunch: Add one (1) hour)
Cheese, Chocolate, and Wine Pairing Tour – 2 ½ hours (With Lunch: Add one (1) hour)For groups over 100, additional time would be needed depending on the size of your group. Please call the Group Sales Department for more information.
-
Once a contract has been issued for a Regular Group Tour, we require that your final count and payment be received at least five (5) business days before arrival.
If your tour involves food, we require a 50% deposit at least thirty (30) days before arrival. Your final count and payment are due at least five (5) business days before arrival.
If you need a Lunch Tour reservation less than thirty (30) days out, please contact the Group Sales Department. We will gladly work with you to accommodate a last-minute request.
-
Absolutely! We accept VISA, MasterCard, Discover, and American Express. Contact us with the credit card number, the date of expiration, the code from the back of the card, and the name on the card.
-
No – it is at your discretion, but not required.
-
We are happy to send you brochures about our site… just contact us with your mailing address!
-
The grounds are wheelchair accessible and the first floor of the Mansion is also wheelchair accessible with a ramp to the side porch. Please bring your own wheelchair, walker, cane, or scooter to ensure your comfort. There is an elevator that provides service between the lower and upper levels of the Visitor Center.
